Privacy Policy

Your Privacy Matters

At CoForward, we take your privacy seriously. We only collect the information we need to provide your service, and we keep it safe and secure.

What We Collect

• Basic contact details (name, email, phone)
• Information you choose to share with us during sessions or when booking
• Notes about our work together, kept securely as part of your clinical record

How We Use Your Information

We use your information only to:
• Provide services to you
• Keep records as required by professional and legal standards
• Contact you about your sessions or relevant updates

We do not share or sell your information to anyone. The only time we may share information is if:
• You ask us to or give us permission to share with someone else (e.g., a doctor or teacher), or
• We are legally required to (e.g., if there is a serious risk of harm to you or others).

We do not provide any identifiable personal information about you (like your name) when we use third-party services (such as online assessment forms).

Telehealth Security

Online sessions are delivered through a secure telehealth platform. Learn more about platform security

Access to Your Information

You can request access to your information at any time. Just get in touch.

If you have any questions about how we handle your information, please contact us at privacy@coforward.com.au.